Frequently Asked Questions
+ What is your return policy?
We will happily offer a full refund up to 3 weeks prior to the first day of class. After that, your tuition is a non-refundable investment. You may transfer it to another child at no additional cost. We trust you to make a wise and thoughtful decision.
+ Will you feed my child?
It depends. Healthy snacks are given to students in any classes longer than 45 minutes. Please make sure your child is well fed before class - it will keep away the grumpies.
+ This seems expensive. Why should we do this instead of something cheaper?
You should always do what's best for your financial budget! We offer a high-value, high-quality learning experience. Our end-of-semester performance is superior to many music programs in NYC. All that being said, scholarships and payment plans are available!
+ We are going to miss a few classes. Can you pro-rate us?
Because keeping a small class size is important to us, we cannot offer pro-rated prices for missed classes. The tuition from every child is carefully calculated so that we can afford finest studios, concert halls, equipment, and staff.
+ What is the girl/boy ratio?
It varies every year. In the past, classes have been about 70% girls and 30% boys.
+ Where is class located?
Complete Music Studios, 227 St Marks Ave, between Vanderbilt and Underhill Avenues in Prospect Heights. Next to Ample Hills Creamery.
+ How much one-on-one time does my child get with Stephanie?
There is no one-on-one component for ages 4-6. For ages 7+, each child gets a 10-20-minute private session with Stephanie to create his or her original song.
+ What should I do if I have a question that isn't listed here?
Email email@example.com and we'll get you the answer!